TERMS AND CONDITIONS

  • Dear customer by purchasing from Fox Air Power you agree to the terms and conditions below. Before placing your order please read terms and conditions below. 
  • We will ship out new orders usually next 1 to 3 business days.
  • Refunds issued due to customer cancellation of order will have a 20% fee applied. All refunds are for store credit only.
  • Pre orders will ship out once Fox Air Power receives your gun and has been allowed 1-3 business days to test your new airgun before shipping. 
  • Within 30 days of receipt of your order you may return most products that are new and unused and in original packaging. Customer is responsible for shipping and any damage during shipping. A 20% fee will apply. 
  • Products that are used, not in original packaging or otherwise not in new and sellable condition cannot be returned without prior authorization from Fox Air Power. If approved a fee of no less than 20% may apply.  Customer is responsible for shipping returned products. Any damages done during return shipping on all items including airguns is the responsibility of the customer. 
  • Any product that has been tampered with, damaged by customer, customized or shows any sign of use or miss use will not be eligible for return.
  • Magazines are not refundable. You cannot return an airgun because of a bad magazine. 
  • Refunds and exchanges will be processed within 30 days from the time we receive eligible products back at Fox Air Power. All refunds are issued as store credit only.
  • All airgun and ammo sales are final.
  • In case of issue with AEA airgun please let us know right away and we will help you to fix the issue remotely. If we cant get it fixed in this manner AEA has a one year factory warranty and we will send you a return label for repair. Please send note along with airgun describing issue and please take a picture or document your guns serial number before return. After we receive your airgun please allow us up to 2 weeks to look at it, in most cases we get started on it right away. Once we look at it we will determine the problem and AEA will cover all costs to repair including shipping charges, parts costs and labor and even a brand new airgun if yours is determined to be un fixable. If the issue is determined to be the fault of the customers the customer will pay for parts costs, service/labor charges and shipping costs both ways. If the gun is un repairable at customers fault we may or may not issue some type of store credit to be determined by us here at Fox Air Power.   We will not issue a refund no matter what unless we have possession of the airgun. All refunds are issued as store credit only. 
  • You must be 18 years old or older to order products here at Fox Air Power and conform to all laws governing the use and ownership of airguns and ALL other products sold here at Fox Air Power. You as the customer are responsible for knowing your local laws. If an item sold here at Fox Air Power is illegal in your area please DO NOT order that item. 
  • Always remember that your airgun is not a toy. Always observe the proper handling and safety. 
  • By purchasing products from Fox Air Power you relieve Fox Air Power of any liability associated with the use or misuse of that product. And you also agree to accept full responsibility for any damages or injuries to any person or property associated with that product. 
  • Fox Air Power specialize in high-end Airguns and accessories, we import and sell brand new products. Before shipping Fox Air Power request all manufacturers test their products. We here at Fox Air Power inspect all products and test all airguns before shipping. 
  • Fox Air Power does not ship outside of the United States. 
  • Feel free to contact us anytime at Foxairpower@gmail.com
  • Enjoy and be safe. 
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